Steven West is an experienced logistics professional who has worked for several organizations in the transportation and logistics industry across the Southeast. Currently serving as the Director of Logistics at Reibus International, he has proven to be a skilled leader in developing and managing logistics teams that deliver excellent customer and carrier experience.
In his current role at Reibus International, Steven is responsible for building a logistics team centered on excellent customer and carrier service. He focuses on team development through individual coaching, training, and monitoring of KPIs, ensuring adherence to established standards, and growing carrier utilization through strategic partnerships. He implements processes that emphasize transparency, collaboration across the enterprise, and shared ownership of outcomes, and identifies approaches that facilitate collaboration across the customer product sales and logistics departments.