As Chief Customer Officer at JOOR—the world's premier digital wholesale ecosystem—Jennifer is responsible for creating, implementing, and overseeing the strategy for the client services teams, with a focus on building brand awareness, sales and growth marketing, and retention. At JOOR, she oversees a team of 35 managers and individual contributors across the brand's operations organization. Jennifer has 20 years of experience in sales, operations, and marketing management in industries including finance, beauty, and media/technology. Prior to JOOR, Jennifer provided her operational expertise to companies such as Estee Lauder, L’Oreal, Bumble and bumble, and to large-scale consumer marketplaces including XO Group.