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Sarang Gaikwad is a Senior Vice President at WNS Global Services with over 20 years of experience in the Business Process Management (BPM) industry. A trusted advisor to C-level executives in the Transportation & Logistics sector, he helps clients achieve service quality improvements and cost management objectives through global delivery, technology, and analytics. His expertise spans consulting, outsourcing, operations management, sales, and program management. Sarang has led large, complex multi-geography outsourcing projects for global clients. With an MBA in Marketing and certification in Strategic Selling, he is dedicated to transforming service delivery and cost structures while aligning with client vision and values.